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ease-in-out}.btn:hover{background-color:#F1FAFF}.btn-primary{background-color:#036BB6;color:#fff}.btn-primary:hover{background-color:#0061A7;-webkit-box-shadow:0 0 4px 0 rgba(0,0,0,0.25);box-shadow:0 0 4px 0 rgba(0,0,0,0.25);-webkit-box-shadow:0 2 4px 0 rgba(0,0,0,0.2);box-shadow:0 2 4px 0 rgba(0,0,0,0.2);-webkit-box-shadow:0 1 10px 0 rgba(0,0,0,0.12);box-shadow:0 1 10px 0 rgba(0,0,0,0.12)}.btn-secondary{background-color:#fff;border:1px solid #0086CB}.btn-tertiary{font-weight:700}.btn-no-margin{margin:0}.btn-download:after,.btn-expand:after,.btn-continue:after,.btn-next:after,.btn-back:after{content:"";vertical-align:middle;width:1.1875rem;height:1.1875rem;display:inline-block;margin-left:0.5rem}.btn-download:after{background-image:url("/year-seven/img/cloud-download.svg");background-repeat:no-repeat}.btn-dropdown{background-image:url("/year-seven/img/down-arrow.svg");background-repeat:no-repeat;background-position:right 0.5rem top 0.5rem;-moz-appearance:none;-webkit-appearance:none;appearance:none;padding:0.6562rem 1.6875rem 0.6562rem 1rem;font-family:"IBM Plex Sans",-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji",sans-serif}.btn-expand:after{background-image:url("/year-seven/img/zoom_out_map.svg")}.btn-continue:after{background-image:url("/year-seven/img/down-arrow-long.svg")}.btn-next:after{background-image:url("/year-seven/img/next-arrow.svg");position:absolute;right:0}.btn-back:after{background-image:url("/year-seven/img/next-arrow.svg");position:absolute;left:0;-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);-o-transform:rotate(180deg);transform:rotate(180deg);top:1.5rem}.btn-back{padding-left:2.5rem}.btn-next,.btn-back{display:block;position:relative}.blue{color:#0086CB}.center{text-align:center}.bold{font-weight:700}blockquote{width:100%;float:none;margin:1rem 0;padding:1rem 0;border-top:1px solid #036BB6;border-bottom:1px solid #036BB6;position:relative;font-family:'IBM Plex Serif', serif;font-size:1.125rem;line-height:1.5;color:#333}@media only screen and (min-width: 48em){blockquote{border:none;padding:1rem 0 1rem 2rem;float:right;width:50%;margin:0rem -25% 0 0}}@media only screen and (min-width: 62em){blockquote{width:70%;margin:0rem -45% 0 0}}blockquote .byline{margin-top:1rem;display:block;font-family:"IBM Plex Sans",-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji",sans-serif;font-size:0.875rem;font-weight:700}.list-border{margin-bottom:2rem}.list-border p{border-top:1px solid #333;padding-top:0.375rem;margin-top:2rem}.list-border p strong{font-weight:600}ul.bullets li{margin-bottom:1rem}ol.big-numbers{list-style-type:none;padding-left:0}ol.big-numbers li{margin-bottom:1.125rem;border-bottom:1px solid #333;padding-bottom:1.75rem;counter-increment:step-counter;position:relative;padding-left:4rem;min-height:6rem}ol.big-numbers li::before{content:counter(step-counter);display:block;left:0rem;top:-1.7rem;position:absolute;font-size:5rem;font-family:"Raleway",sans-serif;font-weight:300}.spotlight-footer-item .prefix{display:block;font-size:0.875rem;font-weight:400;margin-bottom:0.5rem}header{background-color:#fff;position:relative;z-index:998}header .masthead{padding-top:2rem;padding-bottom:2rem}header #nav-menu-mobile{display:none}header nav{background-color:#036BB6;border-bottom:1px solid #0061A7;width:100%;padding:0.5rem 0;color:#fff;z-index:998}header nav.sticky{position:fixed;top:0;left:0}header nav .nav-link{display:inline-block;color:#fff;text-decoration:none;font-size:0.875rem;line-height:1.1;border-radius:.375rem;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;text-rendering:optimizeLegibility;font-weight:500;margin-right:0rem;padding:0.5rem 1rem}header nav .nav-link-home{font-weight:700}@media only screen and (min-width: 62em){header nav .nav-link{margin-right:0.5rem}}header nav .nav-link:first-of-type{margin-left:-1rem}header nav .nav-link:last-of-type{margin-right:0}header nav .nav-link:hover{background-color:#F1FAFF;color:#036BB6}@media (max-width: 879px){.en header #nav-menu,.en header .desktop-only{display:none}.en header .mobile-only{display:block !important}.en header nav.open{position:relative}.en header nav.open.sticky{position:fixed}.en header nav.open #nav-menu{background:white;border-radius:.375rem;-webkit-box-shadow:0px 0px 8px rgba(0,0,0,0.1);box-shadow:0px 0px 8px rgba(0,0,0,0.1);border:1px solid #036BB6;display:block;height:auto;width:auto;position:absolute;top:3rem;left:2rem;padding:1rem 0rem;z-index:999}.en header nav.open #nav-menu .divider-top{border-top:1px solid #333;padding-top:1rem;margin-top:1rem}.en header nav.open #nav-menu .btn-download{display:block}.en header nav.open #nav-menu .nav-link{color:#333;display:block;margin-left:0 !important;margin-right:0 !important;padding:1rem}.en header nav.open #nav-menu .nav-link:hover,.en header nav.open #nav-menu .nav-link:focus,.en header nav.open #nav-menu .nav-link:active{background-color:#F1FAFF}.en header #nav-menu-mobile{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex}.en header #nav-menu-mobile #menu-button{background-color:white}.en header #nav-menu-mobile #menu-button .caret{display:inline-block;width:0;height:0;margin-left:2px;vertical-align:middle;border-top:4px dashed;border-top:4px solid\9;border-right:4px solid transparent;border-left:4px solid transparent}.en header #nav-menu-mobile #menu-button.open{background-color:#F1FAFF}.en header #nav-menu-mobile #menu-button.open .caret{border-bottom:4px dashed;border-top:none}.en header #nav-menu-mobile select{float:right}}@media (max-width: 1030px){.fr header #nav-menu,.fr header .desktop-only{display:none}.fr header .mobile-only{display:block !important}.fr header nav.open{position:relative}.fr header nav.open.sticky{position:fixed}.fr header nav.open #nav-menu{background:white;border-radius:.375rem;-webkit-box-shadow:0px 0px 8px rgba(0,0,0,0.1);box-shadow:0px 0px 8px rgba(0,0,0,0.1);border:1px solid #036BB6;display:block;height:auto;width:auto;position:absolute;top:3rem;left:2rem;padding:1rem 0rem;z-index:999}.fr header nav.open #nav-menu .divider-top{border-top:1px solid #333;padding-top:1rem;margin-top:1rem}.fr header nav.open #nav-menu .btn-download{display:block}.fr header nav.open #nav-menu .nav-link{color:#333;display:block;margin-left:0 !important;margin-right:0 !important;padding:1rem}.fr header nav.open #nav-menu .nav-link:hover,.fr header nav.open #nav-menu .nav-link:focus,.fr header nav.open #nav-menu .nav-link:active{background-color:#F1FAFF}.fr header #nav-menu-mobile{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex}.fr header #nav-menu-mobile #menu-button{background-color:white}.fr header #nav-menu-mobile #menu-button .caret{display:inline-block;width:0;height:0;margin-left:2px;vertical-align:middle;border-top:4px dashed;border-top:4px solid\9;border-right:4px solid transparent;border-left:4px solid transparent}.fr header #nav-menu-mobile #menu-button.open{background-color:#F1FAFF}.fr header #nav-menu-mobile #menu-button.open .caret{border-bottom:4px dashed;border-top:none}.fr header #nav-menu-mobile select{float:right}}footer{text-align:center;-webkit-align-content:center;-ms-flex-line-pack:center;align-content:center;background-color:#ffffff;color:#036BB6;border-top:1px solid #efefef;padding:4rem 2rem 0.25rem 2rem;-webkit-box-shadow:-2px 0 4px 2px rgba(0,0,0,0.1);box-shadow:-2px 0 4px 2px rgba(0,0,0,0.1)}footer a.btn{display:inline-block;margin-bottom:2rem}footer .logo{display:inline-block;margin-bottom:2rem;width:200px;height:auto}.popup{display:none;height:100%;width:95%;background-color:#fff;padding:1rem 0.5rem 0 1rem;position:fixed;top:0;left:0;z-index:999;border-right:1px solid #0086CB}@media only screen and (min-width: 48em){.popup{width:60%;min-width:500px;max-width:800px}}.popup-close{background:none;border:none;position:absolute;top:0.25rem;right:1.5rem;padding:0.5rem;z-index:999;-webkit-transition:all 0.25s ease-in-out;-o-transition:all 0.25s ease-in-out;transition:all 0.25s ease-in-out}.popup-close img{width:3rem;height:auto;display:block}.popup-close:hover{cursor:pointer;background-color:#F1FAFF}.popup-content{height:100%;padding:1rem 2rem 0 1rem;overflow-y:auto;position:relative}.popup-content p{font-size:0.8889rem}@media only screen and (min-width: 48em){.popup-content{padding:3rem 4rem 0 3rem}.popup-content p{font-size:1rem}}.popup-content section{margin-bottom:2rem}.popup-content section.divider{padding-bottom:2rem;border-bottom:1px solid #036BB6}.popup-content section h4{margin-bottom:0.375rem}.popup-portrait{width:11.25rem;height:auto;display:block}#overlay{display:none;width:100%;height:100%;position:fixed;top:0;left:0;z-index:998;background-color:rgba(0,0,0,0.7);cursor:pointer}.slide-section{width:100%;height:100vh;background-color:#005491;top:0;left:0;position:relative}@media only screen and (min-width: 48em){.slide-section{height:300vh}}.slide-section#spotlight1{z-index:3}.slide-section#spotlight2{z-index:2}.slide-section#spotlight3{z-index:1}.slide-section .slide-inside{width:100%;height:100vh;position:relative;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column}@media only screen and (min-width: 48em){.slide-section .slide-inside{-webkit-box-orient:horizontal;-webkit-box-direction:normal;-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row}}.slide-section .slide-inside .slide-btn{position:absolute;margin-bottom:0;bottom:0.5rem;right:0.5rem;display:none}@media only screen and (min-width: 48em){.slide-section .slide-inside .slide-btn{display:inline-block}}.slide-section .slide-inside .slide-sidebar{height:auto;width:100%;padding:0rem 2rem 2rem 2rem;background-color:#036BB6;color:white;-webkit-box-ordinal-group:3;-webkit-order:2;-ms-flex-order:2;order:2;-webkit-box-flex:1;-webkit-flex-grow:1;-ms-flex-positive:1;flex-grow:1;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;-webkit-box-align:start;-webkit-align-items:flex-start;-ms-flex-align:start;align-items:flex-start;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;position:relative}.slide-section .slide-inside .slide-sidebar h3{color:white}.slide-section .slide-inside .slide-sidebar h3 span{display:block;font-size:1rem;margin-bottom:1rem;color:white}@media only screen and (max-width: 767px){.slide-section .slide-inside .slide-sidebar h3 span{margin-top:1.5rem}}@media only screen and (min-width: 48em){.slide-section .slide-inside .slide-sidebar{-webkit-box-flex:unset;-webkit-flex-grow:unset;-ms-flex-positive:unset;flex-grow:unset;-webkit-box-ordinal-group:2;-webkit-order:1;-ms-flex-order:1;order:1;height:100%;width:22rem;min-width:22rem;padding:5rem 2rem 2rem 2rem}}.slide-section .slide-inside .slide-sidebar .btn{line-height:1.2;text-transform:none;border-radius:0}@media only screen and (max-width: 767px){.slide-section .slide-inside .slide-sidebar .btn{width:100%;display:block;text-align:center;background-color:#036BB6;color:white;border:1px solid white;margin-top:1.25rem;margin-bottom:-1rem;text-align:left;line-height:1.2}}@media only screen and (max-width: 767px) and (max-width: 767px){.slide-section .slide-inside .slide-sidebar .btn{margin-top:0.5rem}}.slide-section .slide-inside .slide-image{width:100%;margin:0 auto;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-webkit-align-items:center;-ms-flex-align:center;align-items:center;overflow:hidden;-webkit-box-ordinal-group:2;-webkit-order:1;-ms-flex-order:1;order:1}@media only screen and (min-width: 48em){.slide-section .slide-inside .slide-image{-webkit-box-ordinal-group:3;-webkit-order:2;-ms-flex-order:2;order:2;-webkit-box-flex:1;-webkit-flex-grow:1;-ms-flex-positive:1;flex-grow:1;width:auto}}.slide-section .slide-inside .slide-image svg{width:100%;height:auto;padding-top:2rem}@media only screen and (min-width: 48em){.slide-section .slide-inside .slide-image svg{padding-top:0;height:100%;width:auto}}.slide-section .slide-inside .slide-scrollbar{position:absolute;top:0;left:0;background-color:#fff;width:0.25rem;height:100%}@media only screen and (min-width: 48em){.slide-section .slide-inside .slide-scrollbar{left:22rem;width:0.5rem}}.slide-section .slide-inside .slide-scrollbar-fill{position:absolute;top:0;left:0;background-color:#0086CB;width:0.25rem;height:0%}@media only screen and (min-width: 48em){.slide-section .slide-inside .slide-scrollbar-fill{left:22rem;width:0.5rem}}.slide-section#spotlight3 .slide-inside{position:-webkit-sticky;position:sticky;top:0;left:0}#table-hso-types-select{max-width:100%}.chart .divider-left{margin-top:1rem}@media only screen and (min-width: 62em){.chart .divider-left{margin-top:0;border-left:1px solid #036BB6}}img.chart{width:100%;height:auto}.table{list-style-type:none;padding:0;margin:0;font-size:0.875rem;border-top:1px solid #000000;padding-top:0.25rem;margin-bottom:1rem}.table-divider-left{margin-top:1rem}@media only screen and (min-width: 62em){.table-divider-left{margin-top:0;border-left:1px solid #000000}}@media only screen and (min-width: 62em){.table{margin-bottom:0}}.table li{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:0.5rem;padding:0.375rem 0;border-bottom:1px solid #000000;margin-bottom:0.25rem}.table-num{display:inline-block;width:1.25rem;font-weight:700}.table-label{display:inline-block;-webkit-box-flex:1;-webkit-flex-grow:1;-ms-flex-positive:1;flex-grow:1}.table-value{display:inline-block;width:2.5rem}.table-total{font-weight:700;border-bottom:none !important}.table-hso-types{display:none}.table-hso-types .callout{background-color:#fff;padding:0.5rem;margin-bottom:0;margin-top:1.5rem}.table-hso-types .chart{max-width:200px;margin-bottom:1rem}@media only screen and (min-width: 48rem){.table-hso-types .chart{max-width:100%}}.table-hospitals{display:block}.complaints-by-year-tables{display:none}.complaints-by-year-tables-22{display:block}.complaints-by-year-comparison-graph{margin-bottom:0.5rem;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex}.complaints-by-year-comparison-graph-year{display:inline-block}.complaints-by-year-comparison-graph-bar{display:inline-block;margin-left:0.5rem;-webkit-box-flex:1;-webkit-flex-grow:1;-ms-flex-positive:1;flex-grow:1}.complaints-by-year-comparison-graph-bar div{padding:0.125rem 0.5rem;color:#fff;text-align:right;font-size:0.75rem;width:100%}.table-hospitals .complaints-by-year-comparison-graph-bar div{background-color:#036BB6}.table-ltch .complaints-by-year-comparison-graph-bar div{background-color:#CAE9FF;border:1px solid #333;color:#333}.table-home-community-care .complaints-by-year-comparison-graph-bar div{background-color:#333}.table-other .complaints-by-year-comparison-graph-bar div{background:-webkit-gradient(linear, right top, left top, color-stop(46.87%, #1F9A50), to(#8EC740)),#209B51;background:-webkit-linear-gradient(right, #1F9A50 46.87%, #8EC740 100%),#209B51;background:-o-linear-gradient(right, #1F9A50 46.87%, #8EC740 100%),#209B51;background:linear-gradient(270deg, #1F9A50 46.87%, #8EC740 100%),#209B51}.spotlight-page .h2,.spotlight-page .h3{margin-bottom:2rem}.spotlight-page .h1 .subhead{display:block;font-size:2rem;margin-top:0.5rem}.spotlight-page .story-column{background-color:white;padding:1.5rem;height:calc(100% - 2rem);margin-bottom:2rem}.spotlight-hero{background-color:#036BB6;color:white;padding:7.5rem 0 0 0}.spotlight-hero .btn-back{display:inline-block;margin-left:-0.5rem}.spotlight-hero .btn-back::after{top:0.33rem}.spotlight-hero .btn-back:hover{background:#0061A7}.spotlight-hero a{color:white;margin-bottom:4rem}.spotlight-hero .h1{font-size:2.5rem;line-height:1.15;color:white}@media (min-width: 48em){.spotlight-hero .h1{font-size:4rem}}.spotlight-hero .slug{color:white}.spotlight-hero p.divider-top::before{content:"";display:block;width:1px;height:7.5rem;border-right:1px solid white;margin:4rem auto}.spotlight-hero .spotlight-image{margin-top:2rem;background-color:#005491}.spotlight-hero .spotlight-image svg{width:100%;height:auto;max-width:800px;margin:0 auto;display:block}.spotlight-footer{background-color:#333;padding:3rem 0;color:white}.spotlight-footer h2{border-bottom:1px solid white;padding-bottom:1rem;margin-bottom:2rem}.spotlight-footer h2 a{font-size:2rem;color:white;display:block;text-decoration:none;padding-top:1rem;padding-bottom:1rem}.spotlight-footer h2 a:hover{background-color:#222222}.spotlight-footer-item{margin-bottom:3rem;height:100%}.spotlight-footer-item .h4{color:white;margin-bottom:0.5rem}.spotlight-footer-item p{margin-bottom:0.5rem}.spotlight-footer-item a{color:white;text-transform:uppercase;text-decoration:none;font-size:0.875rem;font-weight:700;padding:0.5rem 0;-webkit-transition:all 0.3s linear;-o-transition:all 0.3s linear;transition:all 0.3s linear}.spotlight-footer-item a:hover{background-color:#222222;padding:0.5rem}.accordion{background:white;border:1px solid #333}.accordion .accordion__title{margin:0}.accordion .accordion__btn{background:none;border:none;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-align:center;-webkit-align-items:center;-ms-flex-align:center;align-items:center;width:100%;position:relative;padding:0.5rem 2rem 0.5rem 0.5rem}.accordion .accordion__btn>span{position:absolute;display:inline-block;margin-left:1rem;width:1rem;height:1rem;right:0.5rem;top:0.75rem}.accordion .accordion__btn>span::before,.accordion .accordion__btn>span::after{content:'';display:block;width:50%;height:2px;background-color:black;position:absolute;top:50%;left:50%;-webkit-transition:0.35s ease all;-o-transition:0.35s ease all;transition:0.35s ease all}.accordion .accordion__btn>span::before{-webkit-transform:translate(-74%, -50%) rotate(45deg);-ms-transform:translate(-74%, -50%) rotate(45deg);-o-transform:translate(-74%, -50%) rotate(45deg);transform:translate(-74%, -50%) rotate(45deg)}.accordion .accordion__btn>span::after{-webkit-transform:translate(-24%, -50%) rotate(-45deg);-ms-transform:translate(-24%, -50%) rotate(-45deg);-o-transform:translate(-24%, -50%) rotate(-45deg);transform:translate(-24%, -50%) rotate(-45deg)}.accordion .accordion__btn[aria-expanded="true"]>span::before{-webkit-transform:translate(-74%, -50%) rotate(-45deg);-ms-transform:translate(-74%, -50%) rotate(-45deg);-o-transform:translate(-74%, -50%) rotate(-45deg);transform:translate(-74%, -50%) rotate(-45deg)}.accordion .accordion__btn[aria-expanded="true"]>span::after{-webkit-transform:translate(-24%, -50%) rotate(45deg);-ms-transform:translate(-24%, -50%) rotate(45deg);-o-transform:translate(-24%, -50%) rotate(45deg);transform:translate(-24%, -50%) rotate(45deg)}.accordion .accordion__panel{-webkit-transition:height 0.35s ease-in-out;-o-transition:height 0.35s ease-in-out;transition:height 0.35s ease-in-out;overflow:hidden;padding:0 0.5rem 0.5rem 0.5rem}.accordion .accordion__panel:not(.is-open){display:none}.spacer-1{height:1rem}.spacer-2{height:2rem}.spacer-3{height:3rem}.spacer-4{height:4rem}.spacer-5{height:5rem}.spacer-6{height:6rem}.hero{background-color:#fff;position:relative;overflow:hidden;z-index:-1;margin-bottom:-1rem}.hero .hero-text{position:absolute;top:3rem;left:0rem;width:100%}@media only screen and (min-width: 48em){.hero .hero-text{top:4rem}}@media only screen and (min-width: 59em){.hero .hero-text{top:8rem}}@media only screen and (min-width: 73em){.hero .hero-text{top:10rem}}@media only screen and (min-width: 89em){.hero .hero-text{top:15rem}}@media only screen and (min-width: 93em){.hero .hero-text{top:12rem}}@media only screen and (min-width: 93em){.hero-fr .hero-text{top:17rem}}.hero h1.h4{color:#0061A7;margin-bottom:0.5rem;font-size:0.75rem}@media only screen and (min-width: 21em){.hero h1.h4{font-size:0.8rem}}@media only screen and (min-width: 26em){.hero h1.h4{font-size:0.875rem}}@media only screen and (min-width: 37em){.hero h1.h4{font-size:1.125rem}}@media only screen and (min-width: 92em){.hero h1.h4{font-size:1.5rem}}.hero h2.h1{font-size:2rem;color:#0061A7;margin-bottom:0.5rem;line-height:1}@media only screen and (min-width: 21em){.hero h2.h1{font-size:2.5rem}}@media only screen and (min-width: 37em){.hero h2.h1{font-size:3.25rem}}@media only screen and (min-width: 48em){.hero h2.h1{font-size:4rem}}@media only screen and (min-width: 56em){.hero h2.h1{font-size:4.5rem}}@media only screen and (min-width: 61em){.hero h2.h1{font-size:5rem;margin-bottom:1rem}}@media only screen and (min-width: 92em){.hero h2.h1{font-size:7rem}}.hero h2.h1.h1-fr{font-size:1.5rem}@media only screen and (min-width: 20em){.hero h2.h1.h1-fr{font-size:1.5rem}}@media only screen and (min-width: 21em){.hero h2.h1.h1-fr{font-size:1.75rem}}@media only screen and (min-width: 23em){.hero h2.h1.h1-fr{font-size:2.25rem}}@media only screen and (min-width: 37em){.hero h2.h1.h1-fr{font-size:3rem}}@media only screen and (min-width: 48em){.hero h2.h1.h1-fr{font-size:3.5rem}}@media only screen and (min-width: 56em){.hero h2.h1.h1-fr{font-size:4rem}}@media only screen and (min-width: 61em){.hero h2.h1.h1-fr{font-size:4.5rem;margin-bottom:1rem}}@media only screen and (min-width: 92em){.hero h2.h1.h1-fr{font-size:5rem}}.hero .subhead{font-size:0.875rem;line-height:1.2}@media only screen and (min-width: 21em){.hero .subhead{font-size:0.9rem}}@media only screen and (min-width: 26em){.hero .subhead{font-size:1rem}}@media only screen and (min-width: 48em){.hero .subhead{font-size:1.25rem}}@media only screen and (min-width: 56em){.hero .subhead{font-size:1.5rem}}.hero-text{-webkit-box-ordinal-group:3;-webkit-order:2;-ms-flex-order:2;order:2}.hero #cover{position:relative;width:170%;left:-4rem}@media screen and (min-width: 21em){.hero #cover{width:160%;left:-4rem}}@media screen and (min-width: 23em){.hero #cover{width:140%;left:-3rem}}@media screen and (min-width: 26em){.hero #cover{width:120%;left:0}}@media screen and (min-width: 31em){.hero #cover{width:100%}}.hero-fr #cover{width:170%}@media screen and (min-width: 21em){.hero-fr #cover{width:160%;left:-4rem}}@media screen and (min-width: 23em){.hero-fr #cover{width:150%;left:0rem}}@media screen and (min-width: 26em){.hero-fr #cover{width:130%;left:0}}@media screen and (min-width: 32em){.hero-fr #cover{width:130%}}@media screen and (min-width: 38em){.hero-fr #cover{width:120%}}@media screen and (min-width: 74em){.hero-fr #cover{width:100%}}.recommendation-card{background-color:#F1FAFF;padding:1.5rem;height:100%}.recommendation-card .h3{font-weight:400}.recommendation-card .h3 span{font-size:0.875rem;line-height:1.3;display:block;margin-bottom:0.5rem;font-weight:700}.callout{background-color:#F1FAFF;border-left:3px solid #0086CB;padding:1rem;margin-bottom:2rem}.card{padding:3rem 2.75rem;margin-bottom:1rem;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;-webkit-box-pack:end;-webkit-justify-content:flex-end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:start;-webkit-align-items:flex-start;-ms-flex-align:start;align-items:flex-start;min-height:18rem;position:relative;top:0rem;border:1px solid #0086CB;background-color:white;-webkit-transition:all 0.5s ease-in-out;-o-transition:all 0.5s ease-in-out;transition:all 0.5s ease-in-out}@media only screen and (min-width: 48em){.card{margin-bottom:auto;height:100%}}.card-short{min-height:auto}.card h3{color:#0086CB}.card a,.card button{background:none;border:none;text-align:left;-webkit-text-decoration:uppercase;text-decoration:uppercase;font-size:0.875rem;color:#333;text-decoration:none;text-transform:uppercase;font-weight:700;display:inline-block;-webkit-transition:all 0.5s ease-in-out;-o-transition:all 0.5s ease-in-out;transition:all 0.5s ease-in-out;margin-top:-0.5rem;padding:0.5rem 0 1rem 0}.card a:before,.card button:before{position:absolute;top:0;left:0;width:100%;height:100%;content:""}.card a:after,.card button:after{position:absolute}.card a:hover,.card button:hover{cursor:pointer;background-color:#036BB6;margin-top:0;padding:0.5rem 1rem;color:#fff}.card.hover{background-color:#F1FAFF;cursor:pointer}#animation-toggle{position:fixed;z-index:998;bottom:0.5rem;left:0.5rem;background-color:rgba(255,255,255,0.8);padding:0.25rem 0.5rem;border-radius:999rem;text-decoration:none;color:#333;font-size:0.875rem;font-weight:500;border:1px solid #0086CB}.key-card{background-color:#F1FAFF}.key-card-item{margin-bottom:1.5rem}.key-card-item .h5{margin-bottom:0.5rem}.key-card-intro{font-size:1.25rem;text-align:center}.resources .h6{color:#333}.resources ul{padding:0}.resources ul li{list-style-type:none;border-top:1px solid #333;padding:0.375rem 0;margin:0.375rem 0;line-height:1.2;font-size:0.875rem}.blue-light{background-color:#F1FAFF}.overflow-chart{overflow-x:scroll;padding:0 1rem}.overflow-chart img{width:850px}@media (min-width: 48em){.overflow-chart{overflow-x:auto}.overflow-chart img{width:100%}}mark{background:#036BB6;color:white}.followups{text-align:center}.followups img{width:100%;height:auto;max-width:600px}